Fractional COO/CPO

I step in to build the operating models, systems, and teams that turn technology strategy into measurable outcomes - without the overhead of a C-suite hire.

Ops Scaling & Execution

I provide intensive leadership through growth transitions, professionalize operations for scale-ups, or unblock broken cross-functional delivery.

Strategic & AI Advisory

I provide guidance on AI/data strategy, cutting through the hype to drive confident, commercially-grounded investment decisions

Strategy to Commercial Execution

What I solve:

Vision without execution is just a hallucination. I translate high-level digital and AI ambitions into clear, actionable operating models that deliver commercial outcomes.


How it looks:

  • Operating model design and strategy-to-execution translation.

  • P&L ownership and commercial optimization (£30M+ experience).

  • Establishing accountability frameworks and OKRs.

  • Creating “focus” in fast-moving or messy product orgs


Outcome:

A business that doesn't just have a plan, but the systems and discipline to hit its revenue and efficiency targets.

What I solve:

Technology uncertainty paralyzes decisions. I help leadership move from AI "potential" to commercial impact by integrating data and automation into the core business model.


How it looks:

  • Bridging the "language gap" between technical teams and the C-suite.

  • AI product development and data infrastructure readiness.

  • Rationalizing complex tech stacks to drive cost efficiency.

  • Advisory and interim leadership to de-risk experimentation


Outcome:

A pragmatic, tech-forward business that makes confident bets on innovation without losing operational stability.

AI & Data-Led Business Transformation

Building High-Performing Cultures

What I solve:

Hiring talent doesn't guarantee performance. I eliminate "operational chaos" by creating environments where top talent has the clarity, autonomy, and rituals to thrive.


How it looks:

  • Scaling teams from startup velocity to enterprise complexity (0 to 180+ people)

  • Organisational design, restructuring, and global team management.

  • Cultural rituals and leadership coaching for high-performance standards.

  • Board/exec-level communication and governance


Outcome:

A scalable organisation characterized by high accountability, low politics, and exceptional talent retention.


What I solve:

Functional silos kill speed. I act as the bridge between Product, Tech, Marketing, and Operations to ensure every function is pulling toward the same commercial North Star.


How it looks:

  • Aligning "horrifically broken" cross-functional relationships.

  • Modernizing legacy cultures through agile adoption and digital-first methods.

  • Complex stakeholder management across FTSE 100 and growth-stage boards.

  • Coaching execs and teams through mindset and capability shifts


Outcome:

A unified leadership team and a business that moves with both velocity and precision.

Cross-Functional Alignment & Growth

Fractional COO/CPO

Operational Scaling & Execution

Strategic & AI Advisory

hello@gregoryoung.com ©2025 Chord Shift Ltd